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Communicate seamlessly across multiple channels with our omnichannel platform.
OMNICHANNEL MESSAGING FOR COMPANIES
The way we communicate is constantly changing. Instant messaging apps are becoming more interactive, more attractive, more intelligent, and are increasingly assuming an important role in the business environment.
Companies know where their customers and prospects are. But, with the growing number of messaging channels and constantly evolving technologies, it is hard to maintain seamless communication.
Omnichannel means a cross-channel, standardized dialogue, even if the recipient changes their device, location, or app. With our omnichannel platform, you can always reach your target audiences via a single interface.
A conversation about different channels
The omnichannel allows for a seamless dialogue between companies and customers across all channels.
Interactive and rich-content experience that resonates with users
Keep yoru contacts in one place, regardless of from which channel and for what reason they contacted you.
Global delivery within seconds
With worldwide connections and intelligent routing, you can reach up to three billion users where they want to be reached.
OMNICHANNEL COMMUNICATION PLATFORM
- Powerful, scalable and multi-tenant
- Intelligent routing with global connections
- Tracking and evaluation of the delivery results
- Security with high-end monitoring
- Compliant with the General Data Protection Regulation
- Separate test, production and live settings
- Number cleanup for always up-to-date contact lists
- Powerful infrastructure on your own cloud in Zürich
SINGLE PLATFORM, POWERFUL FUNCTIONS
An interface that allows you to seamlessly integrate your existing systems such as CRM and customer service and use the possibilities of omnichannel in everyday life.
With our broad experience and technical know-how, we connect companies with customers and make the communication between them easier.
Accurate contact lists
Omnichannel platform will make sure your customer database is up to date with regard to telephone numbers. It comes with an integrated MSISDN-lookup feature.
Every single message is tracked. In the web portal, every company can track all messages sent and measure the campaign performance.